Program and Service Referral Limit Protocol

To ensure fair and equal access for all clients, referral limits have been established for select CHLS programs and services. These limits help us manage demand and provide consistent opportunities for participation across our community.

The following programs and services have certain limits set that all CHLS clients need to be aware of:

  • Cockburn Healthy Lifestyle Service – Exercise Consults: Clients are eligible for referral once every 12 months. Each referral includes access to three free individual exercise consultations. Re-referral is available 12 months after the initial referral date. For example, if a client was first referred on March 16, 2022, they would become eligible for re-referral on March 16, 2023.
  • Cockburn Healthy Lifestyle Service – Finding Fitness Coogee: This program has a 12-month access limit. Clients are eligible to participate once every 12 months, based on the date of their last attended session. For example, if a client’s final session was on January 25, 2022, they would be eligible to join the program again from January 25, 2023.
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